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Help Guide | Troubleshooting
http://www.sony-asia.com/microsite/cybershot_userguides/DSC-RX10/eng/contents/contentslist02.html[24/11/2013 15:50:57]
Viewing images
Images cannot be played back.
The date and time are not displayed.
The image cannot be deleted.
The image was deleted by mistake.
A DPOF mark cannot be put.
Wi-Fi
You cannot find the wireless access point to be connected.
[WPS Push] does not work.
[Send to Computer] is canceled halfway.
You cannot send movies to a smartphone.
[Ctrl w/ Smartphone] or [Send to Smartphone] is canceled halfway.
The shooting screen for [Ctrl w/ Smartphone] is not displayed smoothly./The connection
between this product and the smartphone is disconnected.
You cannot use One-Touch connection (NFC).
Computers
The computer does not recognize this product.
You cannot import images.
The image and sound are interrupted by noise when viewing a movie on a computer.
Images exported from a computer cannot be viewed on this product.
Memory cards
Formatted the memory card by mistake.
Printing
You cannot print images.
The color of the image is strange.
Images are printed with both edges cut off.
You cannot print images with the date.
Others
The lens gets fogged.
The product stops with the lens portion extended./The product turns off with the lens portion
extended.
The product becomes warm when you use it for a long time.
The Clock Set screen appears when you turn on the product.
The number of recordable images does not decrease, or decreases two images at a time.
The product does not work properly.
Messages
Messages
Self-diagnosis display
Warning messages
Situations this product has difficulty handling

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